FAQ

FAQ

What types of caravan repairs do you carry out?

At RV’s R Us, we repair a wide range of caravans, motorhomes, camper trailers, RVs, and recreational vehicles. Our services include accident and collision repairs, hail damage repairs, panel and fibreglass repairs, chassis work, roof repairs, water leak repairs, insurance repairs, electrical work, appliance repairs, servicing, and accessory installations.


Do you handle insurance repair claims?

Yes. We work with insurance companies and can assist throughout the repair process. We provide detailed quotations, damage assessments, repair documentation, and professional repairs to help get your caravan or RV back on the road as quickly as possible.


Can you repair hail damage on caravans?

Absolutely. We repair all types of hail damage, including dented cladding, damaged roofs, hatches, solar systems, and external panels. In some cases, we can also offer complete roof resheeting solutions using modern materials such as aluminium composite panels.


Do you repair water leaks and water damage?

Yes. Water leaks are one of the most common caravan issues. We can locate leaks, repair damaged seals, replace affected panels or framing, and repair internal water damage to restore the integrity of your caravan or RV.


How long do caravan repairs usually take?

Repair times vary depending on the extent of the damage, availability of parts, and insurance approvals. Minor repairs may only take a few days, while major accident or hail repairs can take several weeks. We keep customers updated throughout the repair process.


Can you install accessories while my caravan is being repaired?

Yes. We can install a wide range of accessories during the repair process, including solar panels, batteries, inverters, awnings, air conditioners, reverse cameras, towing accessories, lighting upgrades, and more.


Do you work on motorhomes and RVs as well as caravans?

Yes. RV’s R Us repairs caravans, motorhomes, campervans, fifth wheelers, and recreational vehicles of all makes and models including:

  • Jayco
  • New Age Caravans
  • Coromal
  • Windsor
  • Nova Caravans
  • Crusader Caravans
  • Avida
  • Paramount Caravans
  • Snowy River Caravans
  • Zone Caravans

Are your technicians qualified?

Yes. Our team includes qualified tradespeople with experience in caravan and RV repairs. We also have licensed electrical and gas technicians on site to carry out compliant installations and repairs.


Can you repair caravan walls, fibreglass, and panels?

Yes. We carry out professional panel repairs, fibreglass repairs, aluminium cladding repairs, and full panel replacements where required. We match repairs and paintwork to restore the original appearance of your caravan.


Do you provide caravan servicing?

Yes. We offer caravan servicing and maintenance to help keep your caravan safe and roadworthy. Servicing can include brakes, bearings, suspension checks, electrical testing, gas inspections, seal checks, appliance servicing, and general maintenance.


Can you upgrade my caravan electrical system?

Yes. We specialise in caravan electrical upgrades including lithium battery systems, solar installations, DC-DC chargers, inverters, 12V systems, lighting upgrades, and off-grid power solutions.


Do you repair caravan roofs?

Yes. We repair damaged caravan roofs, including leaks, hail damage, cracked panels, and structural damage. We can also carry out complete roof replacements and roof resheeting where required.


How do I get a repair quote?

You can contact RV’s R Us by phone, email, or through our website to arrange a quote. Photos of the damage can help us provide an initial assessment, and we may arrange an in-person inspection for larger repairs.


Do you repair caravans from all manufacturers?

Yes. We work on most caravan and RV brands, including older models and newer luxury caravans.


Is my caravan safe to tow after an accident?

Not always. Damage to the chassis, suspension, axle, or body structure can affect towing safety. We recommend having your caravan professionally inspected after any accident or impact damage.


Can you help with preventative maintenance?

Yes. Regular maintenance helps prevent costly repairs. We can inspect seals, roofs, brakes, suspension, electrical systems, and appliances to identify issues before they become major problems.


Why choose RV’s R Us?

RV’s R Us is committed to high-quality workmanship, professional service, and reliable repairs. Our experienced team understands caravans and RVs inside and out, and we take pride in restoring vehicles safely, professionally, and efficiently.

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